Privacy Policy
Introduction
Martvalley Online Pvt Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites — https://www.martvalley.com and https://www.biworld.ai — or when you use our products and services, including MartValley.in Ecom (“MartValley” or “MartValley.in”).
By accessing or using our websites or services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
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Information We Collect
Personal Information
We may collect personally identifiable information that you provide directly to us, including:
- Contact Information: Name, email address, phone number.
- Professional Information: Company name, job title, business details.
- Account Information: Login credentials, profile details (specific to MartValley users).
- Communications: Messages, support requests, or feedback you send to us.
Automatically Collected Information
When you access our websites or services, we may collect certain information automatically, including:
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages visited, features used, time spent, referral sources, and interaction patterns within MartValley.
- Cookies & Tracking: Data collected through cookies, web beacons, or similar technologies.
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Use of Information
We use the information we collect for purposes including:
- Provide & Improve Services: To deliver, personalize, and enhance our websites, MartValley platform, and other services.
- Account Management: To create and manage user accounts, verify identities, and provide technical support.
- Communication: To send you updates, service announcements, newsletters, or marketing communications (with your consent where required).
- Analytics: To analyze trends, measure performance, and improve user experience.
- Security: To detect, investigate, and prevent fraud, abuse, or security incidents.
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Sharing of Information
We do not sell or trade your personal information. We may share information only as described below:
- Service Providers: With trusted vendors and partners who help us operate MartValley and other services (e.g., hosting, analytics, communications).
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
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Data Security
We use industry-standard measures to protect your personal information, including encryption, secure servers, firewalls, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
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Your Choices
You have rights regarding your personal data, including:
- Access & Correction: You may request access to or correction of your personal information.
- Opt-Out: You may unsubscribe from promotional communications by following the instructions in those messages.
- Cookies: You can manage cookies and tracking settings through your browser.
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Cookies & Tracking Technologies
MartValley and our websites may use cookies, tracking pixels, and similar technologies to improve functionality, analyze usage, and provide personalized experiences. You may disable cookies in your browser, but some features may not function properly.
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Third-Party Links
Our websites and MartValley platform may include links to third-party websites or integrations with third-party tools. We are not responsible for their privacy practices. Please review their policies when you interact with them.
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Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Changes are effective immediately upon posting.
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Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Martvalley Online Pvt Ltd
📧 Email: info@martvalley.com
📞 Phone: +91 9990555350 | +91 9990555850
🏢 Address: 2D, Plot - A1, Noida Sector - 10, U.P, India